Privacy Policy

Pearl House Garments LLC ("we", "us", "our") operates the website pearlhousegarments.com. This page tells you what information we collect when you visit or use our website, and how we use it.

1. Information We Collect

When you browse our website, place an enquiry, or contact us, we may collect:

• Your name, email address and phone number
• Details you share with us about your order, such as garment type, quantity, sizes and design requirements
• Any files or images you upload for custom designs
• Basic technical information like your browser type and IP address, collected automatically when you visit our site

2. How We Use Your Information

We use the information you give us to:

• Respond to your enquiries and quote requests
• Process and fulfill your orders
• Contact you about order updates, samples or delivery
• Improve our website and services
• Send occasional updates about new products or offers, only if you've agreed to receive them

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your details with:

• Delivery and courier partners, so we can get your order to you
• Payment processors, if payments are made through the website
• Service providers who help us run our website (such as hosting providers)

We only share what's needed for these purposes, and we expect these partners to keep your information secure.

4. Cookies

Our website may use cookies to remember your preferences and understand how visitors use our site. You can turn off cookies in your browser settings, though some parts of the site may not work as well without them.

5. Data Security

We take reasonable steps to protect your information from loss, misuse or unauthorized access. However, no method of transmission over the internet is 100% secure, so we can't guarantee absolute security.

6. How Long We Keep Your Information

We keep your information for as long as needed to fulfill your order, respond to your enquiry, or meet our legal and accounting obligations.

7. Your Rights

You can ask us to:

• Show you what personal information we hold about you
• Correct any information that's wrong
• Delete your information, where we're not required to keep it for legal reasons

To do this, just contact us using the details below.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new "last updated" date.